Return Policy


All Collectibles are sold without implicite or implied warranty.  Collectibles are only returnable if item is received broken or has missing pieces.  Any items fitting this criteria must be reported withing 7 days of receiving item.  The products must still be in FACTORY SEALED CONDITION. If the toy has been opened, played with and then broken, we will not accept it back. WE DO NOT ACCEPT merchandise that has been opened.  Refunds are usually issued within 4 to 6 weeks.

Purchase Descision

Retcon Comics does not accept returns or provide refunds for change of mind, whether on pre-orders or in-stock items. By placing an order for in-stock or pre-order items, the buyer is committing to purchase all the items selected, regardless of the date received. On-sale dates are approximate and are not guaranteed.

The customer is responsible to read the full description of the items purchased and to make inquiries prior to completing checkout. Final cover images may vary from the promotional image, and descriptions may vary from those issued by the publisher. Retcon Comics will not accept returns for errors made in this area.

Discount Codes

All discount and coupon codes must be entered by the buyer prior to placing an order. Codes cannot be added after purchase, and orders will not be refunded if a code was not entered prior to purchase.

Printing Damage/Defects

We screen comics for damage/defects upon receipt from the distributor/publisher, and ship comics in a condition that will grade at 9.2 or higher (unless indicated in a specific listing). We do not accept returns on product purchased unless the product contains printing damage that will result in a lower grade. If a buyer wishes to return a product, they must first contact Retcon Comics at and provide photos showing the area of concern, as well as photos of the packaging.

Retcon Comics does not accept returns for items with minor imperfections such as small dents, creasing or shelf wear that will still grade 9.2 or higher. Certain publishers now print many covers on low quality paper, which usually reach us with minor imperfections.

In order to be eligible for a refund, the buyer must return the product at their expense within seven calendar days of receipt. The product must be returned in the same condition in which it arrived, and undamaged in any way.

After we receive your item, our team will inspect it and ensure it is still in good condition. If it is, the cost (not including shipping) will be refunded. If the product is damaged in any way, or if the return process has been initiated after the maximum time has passed, the item will not be eligible for a refund.

For more information, please contact us at